Privacy Policy
Last updated: 11th September 2025
ITIGAI Medical Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Who we are
ITIGAI Medical Ltd is a company registered in England and Wales (Company No. 15935324]). Our registered office address is The White House, Mill Road, Goring, Reading, England, RG8 9DD.
For data protection purposes, we are the “data controller” of personal data collected through this website.
2. What information we collect
We may collect and process the following personal data:
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Contact details: name, email address, company name (if provided), and any other details you include when contacting us through our website forms.
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Booking information: information you provide when scheduling a call or meeting via Microsoft 365 Bookings.
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Technical information: IP address, browser type, device details, and cookies (see section 7).
3. How we use your information
We use your personal data to:
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Respond to enquiries and provide our services.
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Arrange and confirm bookings.
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Manage our business operations (e.g. client communications, invoicing).
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Improve our website and services.
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Comply with legal and regulatory obligations.
We do not use your data for direct marketing without your consent.
4. Legal basis for processing
We rely on the following lawful bases under UK GDPR:
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Consent – when you provide information via our contact form.
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Contract – when processing is necessary to provide services you request.
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Legal obligation – to meet legal and regulatory requirements.
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Legitimate interests – to operate and improve our website and services.
5. Sharing your information
We only share personal data with trusted third parties where necessary:
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Wix (website hosting and form submissions).
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Microsoft 365 (email and bookings).
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Professional advisers (accountants, legal advisers) where required.
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Regulators and authorities where legally required.
We do not sell or trade personal data to third parties.
6. How long we keep your information
We retain personal data only as long as necessary:
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Contact form submissions: up to 12 months.
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Booking information: up to 24 months.
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Business correspondence and records: as required by law (e.g. 6 years for financial records).
7. Cookies and tracking
Our website is hosted by Wix, which uses cookies and similar technologies to ensure functionality and improve performance. You can manage your cookie preferences through your browser settings or the cookie banner on our site.
8. Your rights
Under UK GDPR, you have the right to:
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Access your personal data.
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Correct inaccurate or incomplete data.
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Request deletion of your data.
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Restrict or object to processing.
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Data portability (receive your data in a usable format).
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Withdraw consent at any time.